Frequently Asked Questions

Shan Media Co. | Where Purpose Meets Presence

1. What does Shan Media Co. do?

We are a boutique creative agency specializing in brand photography, messaging strategy, editorial storytelling, and digital marketing. We help purpose-driven brands tell stories that resonate.

2. Who do you work with?

We serve small businesses, entrepreneurs, creatives, and changemakers who are ready to elevate their presence through intentional storytelling, whether they’re launching something new or refreshing their brand.

3. What services do you offer?

Our services include:

• Brand, event & lifestyle photography

• Messaging strategy and copywriting

• Content creation (images, reels, captions)

• Editorial features & press writing

• Social media management

• Campaign strategy and launch support

We also offer custom packages for one-time projects and ongoing retainer support.

4. How do I get started?

Start with a free 30-minute discovery call. We’ll discuss your brand, goals, and the best way we can support your vision.

Schedule Here

5. What’s your turnaround time?

Photography: 24–72 hours
Written content: 3–7 business days
Campaigns: Based on scope and strategy. A timeline will be included in your proposal.

6. Do you offer payment plans?

Yes. Through Dubsado + Stripe, we offer flexible payment plans for larger projects. All terms will be outlined in your contract.

7. Can I use the photos or content on my own platforms?

Absolutely. All final deliverables are yours to use for social media, websites, marketing, and more. We’ll clarify usage rights in your service agreement.

8. Do you travel or work with clients outside of South Carolina?

Yes, we work with clients nationwide and offer both virtual and on-location sessions. Travel fees may apply for out-of-state projects.

9. What makes Shan Media Co. different?

We focus on storytelling first. Whether it’s through photography, words, or strategy, we believe that real connection builds unforgettable brands. Your story isn’t just heard—it’s felt.

10. How do I contact you?

Email: hello@shanmedia.co
Website: www.shanmedia.co
Instagram: @ShanMediaCo